Privacy Policy | VesselHaven®
Last updated: January 1, 2026
This Privacy Policy describes how VesselHaven, LLC (“VesselHaven,” “we,” “us,” or “our”) collects, uses, and discloses information when you access or use the VesselHaven mobile application, website, and related services (collectively, the “Service”). It also explains your privacy rights and how applicable laws protect you.
We use personal data to operate, maintain, and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.
- Interpretation and Definitions
Account
A unique account created for you to access the Service or certain features.
Affiliate
An entity that controls, is controlled by, or is under common control with VesselHaven.
Application
The VesselHaven software application provided by VesselHaven.
Business
For purposes of the California Consumer Privacy Act (CCPA), VesselHaven as the legal entity that determines the purposes and means of processing personal information.
Company
VesselHaven, LLC, a Delaware limited liability company. For purposes of the GDPR, the Company acts as the Data Controller where applicable.
Consumer
An individual who accesses or uses the Service. For purposes of the CCPA, this includes a California resident as defined by applicable law.
Country
United States.
Device
Any device capable of accessing the Service.
Personal Data
Any information relating to an identified or identifiable individual, including identifiers such as name, email address, online identifiers, or other information that can reasonably be associated with an individual.
Service
The Application, website, and related services operated by VesselHaven.
Service Provider
Any third party that processes data on behalf of VesselHaven, including hosting, analytics, payment processing, and customer support providers.
Usage Data
Data collected automatically or generated through use of the Service.
You
The individual or legal entity accessing or using the Service.
- Collecting and Using Your Personal Data
(a) Personal Data You Provide
We may collect personal information including but not limited to name, email address, phone number, and account role or permissions.
(b) Usage and Operational Data
Usage Data may include IP address and device identifiers, browser or operating system information, pages, features, or workflows accessed, and dates, times, and duration of activity.
(c) Vessel and Service-Related Data
To operate the Service, we may collect and process vessel location data, maintenance schedules, checklists and task records, communications between users and vendors, operational notes, documents, or uploaded content, and transactional metadata related to payments or subscriptions. Payment details are processed by third-party providers.
(d) Device Permissions
With your permission, we may access device features such as location services, camera, or photo storage to enable Service functionality. You may revoke permissions through your device settings.
(e) User-Generated Data
We may collect and process content that you voluntarily create, upload, submit, or share through the Service, including but not limited to messages, notes, comments, files, images, documents, reviews, checklists, task entries, and other content associated with vessels, services, or users. User-generated data is used to provide and improve the Service and to enable collaboration and communication between users.
- Use of Personal Data
We may use Personal Data to provide, operate, and maintain the Service, manage accounts and permissions, enable coordination between users, facilitate payments and subscriptions, communicate regarding security, availability, or feature changes, provide customer support, personalize user experience, analyze usage and improve the Service, support business transactions, and comply with legal obligations.
We may share Personal Data with Service Providers, Affiliates, or other users where necessary to operate the Service. We may also disclose data if required by law.
Aggregated or anonymized data that does not identify individuals may be used for analytics, benchmarking, and industry insights.
- Communication Preferences
You may opt in to receive promotional communications and may opt out at any time. Operational communications related to account activity, security, service availability, or significant feature changes may still be sent.
- Security of Your Personal Data
We use industry-standard administrative, technical, and organizational safeguards to protect Personal Data, including encryption of data in transit and at rest where appropriate.
Personal Data is stored and processed primarily in the United States. We maintain incident response procedures designed to identify, investigate, and mitigate security incidents. While no system is completely secure, we take reasonable steps to protect your information.
- Your Privacy Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete Personal Data, restrict or object to certain processing, request data portability, or receive disclosures about data collection and use.
These rights do not apply to aggregated or anonymized data that cannot reasonably be linked to an individual.
Requests may be submitted using the contact information below.
- Use of Automated and AI-Assisted Features
The Service may use automated or AI-assisted features to provide recommendations, surface relevant vendors, or suggest maintenance activities. These features are designed to assist users and do not replace human judgment. AI-assisted outputs are based on available data and may not be complete or error-free.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
- Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: info@vesselhaven.com
Website: https://vesselhaven.com
